Salespeople sell products to the public. They must have a thorough knowledge of the products being sold to be able to answer the customer's questions about the products and demonstrate how they work and how they should be used.

Salespeople show various models and colours of the products and make suggestions in line with the customer’s requirements.

They make out sales slips and invoices, take cash payments and return change and receipts. Sometimes salespeople fill out hire purchase documents and have them duly signed. They might also be required to handle product returns or exchanges and trade-ins, and places orders for items not in stock.


  • large or small retail shops

  • wholesale establishments

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