South Africa has rapidly become a conference destination with world class conference facilities. South Africa has experienced an increase in conferences linked to the 2010 Word Cup Soccer tournament. This growth has led to a growth in the conference organising industry.
Professional conference organisers, conference planners, conference coordinators and events managers specialise in organising large international and local conferences and events, meetings, seminars, exhibitions, trade shows, festivals and other special events. Conference organisers coordinate every detail of meetings and conventions, from the speakers and meeting location to arranging for printed materials and audio-visual equipment. This requires that conference organisers demonstrate a range of skills from strategic planning of conference themes to organising minute details, for instance arranging gifts and letters of thanks for speakers and delegates.
There are a number of steps in planning an event or conference. The first step is to identify what the purpose or message is that the client wants to communicate. A planner may then identify which guest speakers or entertainment to arrange, what theme to use, what information to provide to delegates that attend.
Secondly a conference organiser may search for prospective meeting sites, such as hotels, or conference centres in order to assess suitability and price. A site to host an event should meet certain requirements in terms of exhibit space, accommodation, food, telecommunications, transport, audio-visual requirements, and any other necessities. Based on research a conference organisers may review the options and make recommendations to their client.
Once the location is selected, the conference organiser will then make the necessary logistical support arrangements such as, coordinating accommodation and transport for guests, booking flights, setting up registers, printing name badges, ensuring exhibits are set up and materials are printed. They also make sure that the meeting adheres to fire and labour regulations and oversee food and beverage distribution.
Conference organisers are also required to do a certain amount of administration work to do with the setting up contracts between themselves, clients and suppliers. Planners must also oversee the finances of meetings and conventions. They draw up proposals, outline costs, provide a breakdown of budgets and forecast costs. For instance an as organiser needs to estimate how many people will attend the meeting, based on previous meeting attendance and current circumstances.
Event managers work in offices and in the workplaces of their clients. They also work wherever events are held, which can include all types of indoor and outdoor venues and facilities. Conference organisers use cell phones and computers, which often have specialist ticketing or event management software. They may also hire events-based equipment such as lighting, stage and sound equipment.
In South Africa there are a number of conference and events planning companies. However, because this is a small industry, these companies tend to be small by nature and are often owner driven and managed. Conference organising companies may also perform a number of other roles besides conference organising. These include public relations, marketing or hospitality services.